Crucial training for managers, supervisors and staff working in healthcare and other
mission-driven organizations
Real Skill-Building; Immediate Results
In today's fast-changing and often challenging workplace, mission-driven organizations are tasked with ensuring their most valuable assets -- their employees -- are engaged, productive, motivated, service-focused and change ready.
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At Sogence, we equip your leaders, managers and staff with the crucial skills they need to successfully meet the challenges of today and the opportunities ahead.
Choose from our highly interactive and hands-on virtual, in-person and hybrid training options. Each session provides the high-impact and immediately applicable training your organization needs to thrive in today's unprecendented workplace environment!​
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Areas of Focus​​​​​​​
We are laser-focused in two crucial areas:​​
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Strengthening key management and supervisory skills to enable leaders, managers and supervisors at all levels to effectively lead and manage their teams and drive the achievement of your organization's mission, vision and goals.
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Assisting organizations to create and sustain a culture of customer service to build employee and client satisfaction and retention for the long term.​
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​​​How We Work​
With more than a decade serving Federally Qualified Health Centers and other healthcare and mission-driven organizations, we partner with you to ensure each session is tailored to meet your organization's specific needs.
In every session, participants gain important and immediately applicable skills through dynamic, instructor-led learning, large and small group discussions, and hands-on team exercises using real-world scenarios, ensuring tangible results from day one.​​
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We've earned our reputation as the provider of choice.
No fluff, no boring lectures -- just real skill-building
in the areas that matter most!
Multiple Training Options to Meet Your Needs
We offer intensive multi-session trainings,
individual sessions, and customized programs to meet your specific needs.
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Beyond Core Competencies: Next Level Skills for Managers and Supervisors
This dynamic, hands-on and highly interactive "next level" program moves beyond the core competencies required to effectively manage and supervise your team, and delves into higher-level areas of knowledge, practices and skills needed to be a great manager or supervisor at your organization.
Customer Service Training
​Our impactful and immediately applicable customer service training options include the session "Customer Service: The Art of Caring" designed for all employees at all levels; and the session "Creating and Sustaining a Culture of Customer Service," focused specifically for managers and supervisors.
In addition, we offer project-based consulting to help you implement a culture of customer service throughout your organization, taking service excellence to the next level and beyond!​​
Individual Sessions, One-Day "Boot Camp," and Customized Programs
Our one-day "boot camp" provides intensive learning in crucial areas for managers and supervisors who may be unable to participate in our multi-week programs.
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We are also happy to facilitate each of our individual sessions as "stand-alone" trainings or customize our multi-session programs to include your choice of sessions from our wide range of offerings.
Lisa Mouscher, CEO
​Lisa Mouscher is CEO and Chief Learning Officer at Sogence Training and Consulting. As a popular and dynamic consultant, trainer and facilitator, Lisa works primarily with leaders, managers and staff working in Federally Qualified Health Centers and a range of healthcare and other mission-driven organizations nationwide. She brings her extensive background in leadership, management and human resources to her work, and is known for creating powerful and engaging learning environments where participants build and strengthen crucial skills for immediate implementation and impactful results.
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Additional Consultants:
Sogence contracts with a number of skilled consultants to enable us to meet the specific needs of our clients.
Contact Sogence
Based in Summit, NJ -- Providing training and consulting nationwide
862-246-6163